Contact Us

Our Location & Contact

PICSYS d.o.o. Subotica

Phone: +381 646147814
Email: picsys.doo@gmail.com

Contact Us

Tell us about your production challenge. Whether it is a legacy PLC, a bottleneck, or a full line modernization, we will review your request and get back to you as soon as possible.

Frequently Asked Questions

1. What industries do you serve?

Automotive manufacturing, food and beverage production, pharmaceuticals, oil and gas, water/wastewater treatment, and general heavy manufacturing.

2. Do you work with older, legacy PLC systems?

Yes. Many integrators only work with new equipment. We specialize in legacy system modernization and can also maintain, repair, and source parts for older PLCs when replacement is not immediately feasible.

3. Which automation brands do you support?

Siemens, Omron, ABB, Schneider Electric, Balluff, Datalogic, Festo, and more. We are brand-agnostic – we recommend the best solution for your specific application, not the brand we prefer.

4. Can you help with emergency production stoppers?

Absolutely. Emergency response is one of our core services. Call our direct number for immediate remote diagnostics. For clients in Serbia, we can often be on-site within hours.

5. Do you work internationally or only in Serbia?

We are based in Subotica, Serbia but serve international clients. Remote support, documentation, and commissioning travel are all available. Contact us to discuss your location.

6. What documentation do you provide with a project?

Every project includes: commented PLC code, I/O lists, wiring diagrams, HMI/SCADA screen layouts, operator instructions, and a commissioning report (FAT + SAT).

7. How are your services priced?

Projects are typically quoted fixed-price after an initial assessment. Emergency response is billed at an hourly rate. No hidden fees.

8. How do you reduce production cycle time?

We analyze your existing PLC logic, sensor response times, and mechanical sequences. Then we optimize code structure, reduce unnecessary scan cycles, and tune VFDs. The result is faster cycle times and smoother production flow without changing any hardware.